Frequently Asked questions

We recommend ordering at least 1–2 weeks in advance. Rush orders may be available depending on our schedule and materials.

Yes! Designs can be personalized with a custom message, colors, theme, and selected balloon or box fillers.

Absolutely! We proudly deliver our whimsical balloon gifts all across the Bay Area. Just place your order, and we'll make sure your special surprise arrives on time for the festivities!

Yes. Customer-provided items must be approved in advance to ensure they fit safely within the selected design

Our air-filled stuffed and signature balloons can last for several weeks—and sometimes even longer—when kept indoors and handled with care. To extend the life of your balloon, keep it away from direct sunlight, extreme temperatures, sharp objects, and outdoor elements. Longevity may vary depending on the design, environment, and items inside.

Yes. Send us a link or description of the items you would like included. The cost of the items will be added to your order.

Only the items specifically listed in the product description are included. Cash, jewelry, gift cards, and other custom fillers are additional.

Bills or personalized notes are attached in a continuous strand and rise from the keepsake box when the balloon is released.

Local pickup is available in Pleasant Hill, CA. Delivery may be offered for an additional fee based on location in Bay Area.

Yes. We will do our best to match your requested color palette. Exact shades may vary depending on product availability.

Yes. Fresh flowers, sweets, plush toys, self-care products, and other special touches may be added for an additional cost.