Frequently Asked Questions

We recommend ordering balloon decorations and custom gifts at least 1–2 weeks in advance to ensure availability. Rush orders may be available depending on our schedule and materials, especially during peak event planning seasons.

Absolutely! Our balloon decoration designs can be personalized with a custom message, colors, themes, and your choice of balloon or box fillers, perfect for custom gifts and enhancing your event planning.

Absolutely! We proudly deliver our whimsical balloon decorations and custom gifts all across the Bay Area. Just place your order, and we'll ensure your special surprise arrives on time for your event planning festivities!

Yes. Customer-provided items must be approved in advance to ensure they fit safely within the selected design for balloon decoration, especially when considering custom gifts during event planning.

Our air-filled stuffed and signature balloons are perfect for balloon decoration and can last for several weeks—sometimes even longer—when kept indoors and handled with care. To prolong the life of your balloon, avoid direct sunlight, extreme temperatures, sharp objects, and outdoor elements. Whether you're using them for custom gifts or event planning, longevity may vary depending on the design, environment, and items inside.

Yes. Please send us a link or description of the items you would like included, whether for balloon decoration or custom gifts. The cost of these items will be added to your order during the event planning process.

Only the items specifically listed in the product description are included in your balloon decoration. Cash, jewelry, gift cards, and other custom gifts are additional for your event planning.

When the balloon decoration is released, bills or personalized notes are attached in a continuous strand, rising from the keepsake box, making it a unique touch for any event planning or custom gifts.

Local pickup is available in Pleasant Hill, CA, perfect for your balloon decoration and custom gifts. Delivery may also be offered for an additional fee based on your location in the Bay Area, making event planning easier than ever.

Yes, we will do our best to match your requested color palette for your balloon decoration and custom gifts. However, please note that exact shades may vary depending on product availability as you plan your event.

Yes. Along with balloon decoration, fresh flowers, sweets, plush toys, self-care products, and other custom gifts may be added for an additional cost during your event planning.